Frequently Asked Questions
Do you offer sessions virtually and in person?
Currently, I offer sessions virtually and over the phone to individuals all across Ontario.
Do you offer a consultation?
Yes, I offer a free 30 minute consultation.
Do you do couples therapy?
Currently, I only offer individual sessions virtually all across Ontario.
Do you provide accessibility services?
Some accommodations I can provide are sessions over the phone, enabling video call captions, and using the chat feature in our video calls.
How long are sessions?
The standard length of a session is 55 minutes however, I also offer 75 or 90 minute sessions.
Do you offer a low cost rate?
Yes, I offer low cost rates. Please email me at: susanna.orlando@protonmail.com or submit a request below for more information about my rates.
Are your sessions covered by insurance?
Yes, most insurance companies cover my services.
How do I pay for sessions?
I accept e-transfers or credit card payments on my secure platform. I also do direct billing for clients who are insured with SunLife.
Do you provide receipts for sessions?
Yes, after every session you will receive an invoice and once payment is made you will receive a receipt.
Are you on Psychology Today?
Yes, I am on Psychology Today! Search Susanna Orlando in the therapists search bar to view my profile.
